01 / Review & implementationEntity and business information clarity
Establish a consistent account of who the business is, what it offers, where it works and how customers contact it. Review the website, profile and relevant public listings for conflicting names, outdated details and unsupported claims. The output is a factual information baseline, with ownership assigned for details that need confirmation. Clear business identity comes before a larger publishing plan.
02 / Review & implementationSemantic structure and service relationships
Map the relationship between the business, its services, the problems customers research and genuine service areas. For a plumbing company, drain clearing and fixture installation may require distinct commercial destinations, while closely related repair phrases may belong together. Define the role of hubs, service pages and supporting guides, then connect them with useful internal links. Avoid creating a page simply because an AI tool suggested a phrase.
03 / Review & implementationContent coverage with original substance
Identify questions that existing pages leave unanswered: service scope, exclusions, availability, the assessment process and what happens after an enquiry. Build briefs around information the owner can supply and verify. Useful coverage may require improving existing sections instead of publishing more URLs. The aim is a complete, understandable explanation of the offering, with original operational detail and clear boundaries around claims.
04 / Review & implementationStructured information and technical review
Review headings, navigation, crawlability, indexability and appropriate structured data against the content visitors can actually read. Schema should describe supported facts and use the relevant documented properties. It does not substitute for useful pages or unlock a guaranteed AI placement. Technical recommendations include a validation step so the team can check implemented changes and preserve important existing URLs.
05 / Review & implementationReviews, local signals and corroboration
Compare genuine customer feedback, profile information and relevant third-party mentions with the business’s own account. Identify outdated directory details, inconsistent descriptions and opportunities to document legitimate affiliations or work. Review requests should seek honest feedback, not manufactured wording or fabricated endorsements. External references are assessed for accuracy and relevance; a quantity target does not justify spam, invented awards or misleading business listings.
06 / Review & implementationDiscovery review and measurement
Record representative questions, available search evidence and observed references with enough context to revisit them. Generated answers can vary, so a single screenshot is not a stable ranking report. Where referral or search data is available, separate visibility observations, visits and qualified enquiries. Agree what can be measured, what requires manual review and which conclusions the available evidence cannot support.